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Post #813 – March 20, 2019
When It Comes Time To Instigate Change
Every few years a new theme
emerges in law firm management. There
was a time and perhaps it still exists where we witnessed resistant attorneys
being forced to take the marketing of professional services seriously. We have all since observed initiatives like
total quality management, branding programs, alternate billing methods, and
project management assume center stage.
Meanwhile, many of our skeptical and often times, senior partners have
chosen to sit on the sidelines.
So why is it that these professionals are so skeptical?
From understanding the
“Challenges of Implementing Your Initiatives” and “Helping Your Partners See
The Need to Change” to “Helping Your Partners Take Action” and “Nurturing Your Partners To Follow-Though,”
this 50-page eBook will provide advice and counsel on how to convert your best
intentions into best practices.
Online Reader: http://www.changenow.legalbusinesslibrary.com
Post #812 – March 1, 2019
Lucrative Micro-Niche Practice: Digital
Transformation (Part 2)
According to research from Workfront, $1
trillion was the amount companies spent on digital transformation in 2018 and
70% of transformation projects won’t achieve their intended results.
There are usually four approaches that
companies take with their digital transformation efforts, each of which could
benefit from expert legal counsel – top-down committed direction; establishing
dedicated change teams; with an innovation lab; and through launching strategic
Post # 811 – February 20, 2019
Lucrative Micro-Niche Practice: Digital Transformation (Part 1)
This is the first in a series of short
articles that I am doing on what I call micro-niches - slivers of potentially
lucrative opportunity for those attorneys and practice groups that care to
invest the non-billable time in building the necessary skills to develop
themselves as the "go-to" experts.
Welcome to Digital Transformation, a practice
in which Deloitte already has dozens of lawyers serving global corporations,
and where I can only find one US firm with their toes in the water.
Post #810 – February 11, 2019
Your Strategic Plan Needs To Get Implemented
Planning is not doing.
Unfortunately, some partners believe that implementing the strategy and
“getting their hands dirty” is beneath them. They act as if
implementation is something best left to the non-legal
professionals in the firm. This view holds that one group does the
innovative strategizing work (“the thinkers”), and then hands the ball off
to lower levels. If things go awry, the problem is placed squarely at the feet
of the “doers,” who somehow couldn’t implement a “perfectly sound” plan.
Whenever I think about the effort
that is required to go into implementing your firm’s strategic plan, I’m
reminded of a particular business book title that grabbed my attention when I
first saw it . . . Hope Is Not A Strategy!
To effectively transform your best
intentions into tangible action, there are EIGHT common hurdles that you may
need to overcome. Thinking through the following will help you make the leap .
Included in the newest edition of
Legal Business World:
Post #809 – February
Annoying Phrases in Emails
A poll by Adobe has uncovered
the most annoying phrases to receive in a
work email. It is a poll rammed with all manner of
passive-aggressive neediness and belligerence, but what do the phrases really
mean? Here are some of the most
• ‘Not sure if you saw my last email’
Perhaps you were busy at lunch, or having a nice time with your
children or visiting your sick mother.
Whatever it was, I am more important.
Please work until you are dead.
• ‘Per my last email’
I use the word “per” now, because I want my vaguely legal-sounding
vocabulary to create fear deep in your stupid bovine heart.
• ‘Per our conversation’
I am creating a paper trail, because this entire project is about to
go belly up and I definitely want everyone to know that this whole mess is
exclusively your fault, even though it is probably mine.
• ‘Any updates on this?’
I am phrasing this as a question because screaming “I DEMAND
IMMEDIATE UPDATES!” makes me look deranged.
• ‘Sorry for the double email’
I am not sorry. I like sending double emails. They make me feel
powerful. Tomorrow I am going to send you a triple email, and I won’t be sorry
about that, either.
• ‘Please advise’
I am washing my hands of this whole tawdry cock-up and dumping all
responsibility on to you.
• ‘As previously stated’
I cannot believe you ignored one of my statements. Can you imagine if
Noah had ignored God’s statement about the flood? I want you to place similar
importance on a spreadsheet about office fittings that I will never even look
• ‘As discussed’
“Discussed” obviously means “demanded.” Fear me.
• ‘Re-attaching for convenience’
I do not just want to
clog up your inbox with unnecessary reminders; I also want to clog up your
inbox with documents you already own.
Feel free to cry at your desk at the earliest convenience.
Courtesy of The Irish Times
Post #808 – January 15, 2019
Strategic Challenges That New Firm Leaders Face
The recent announcement from Baker
McKenzie that their global chairman would be taking a medical leave due to
severe exhaustion took many by surprise. But Paul Rawlinson is far from
alone, among firm leaders that I have worked with over the years, in having to
contend with a position that has grown ever more demanding with challenges that
are usually not fully recognized when first taking on the role. Most
lawyers have NO idea what the huge scope of this job entails (ever seen a job
description?), how much exhausting travel can be involved, how much time it
really requires, how lonely it can be at the top, and how ill prepared many new
firm leaders are when they assume office!
Post #807 – January 2, 2019
Conducting A Strategic Review Versus A
I believe that instigating a strategic
review is very different from initiating a strategic plan, but the two often
get confused. I see too many firms thinking that they are developing a
strategic plan when they are really investing their time in conducting a
How is a strategic plan
Post #806 – December 30, 2018
Happy New Year
To all of my valued
clients, colleagues and friends, I want to say THANK YOU for allowing me to
spend time with you; for your confidence, your commitment and your fellowship.
I wish you and your
families the Very Best in 2019.
Post #805 – December 10, 2018
Life As A Firm Leader
Here are some interesting stats obtained from my
working with and researching the activities and feelings of firm leaders:
• During the average day,
53% - of time is spent in meetings, usually lasting
from 1 to 2 hours
33% - of time is spent with direct reports
61% - of this is all in face-to-face communications
23% - engaging with my internal colleagues
20% - managing my stress levels
• 41% of Firm Leaders would admit to feeling some
stress every day, with another 33% feeling stress a couple of times a week.
• The key areas where Firm Leaders believe their
role is more difficult that they might have expected include:
50% - driving change
48% - developing my senior team
40% - balancing long and short-term priorities
How does this fit with your experience?
Post #804 – November 20, 2018
Another Great Issue of Legal Business World Magazine
The latest issue include the following articles:
• CodeX and the Future of Legal Tech, Riyanka Roy Choudhury
• Strategic Challenges That New Firm Leaders Face, Patrick J.
• Identity for All | A Crisis in Demand of Input from the Legal
Industry, Aileen Schultz
Are law schools adapting to the paradigmatic transformation of
the legal professions, and how to measure it? Javier de Cendra
• Growth in the Legal sector, Katie McLean
• The Hummingbird Lawyer. Managing time efficiently can generate
an additional hour of availability each day, Richard G. Stock
• The Legal Education Gap, Lucy Endel Bassli
• Legal Tech and Innovation in South Africa, Themba Mahleka
• "A Millennial's Perspective on how law firms can retain
Millennials" or talent …? Mary Bonsor
• A ClariLegal interview with Russ Dempsey, Associate General
Counsel at AIG, Cash Butler/James Johnson
• Your Personal Legal Brand: Why You Need One and How to Begin
Creating, Jaimie B. Field, Esq.
• Taking a leadership role on data security, risk and
governance, Shauna Maguire/Siska Lund
Download your PDF copy: https://docs.wixstatic.com/ugd/b30d31_e90efc88cd6d4441a1205d17ff1debb2.pdf
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